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With trained, salaried, mature agents and an in-house software development team, The Telemarketing Company can handle projects and ongoing engagements of any size and complexity. Its people are critical to delivery and have a unique profile: average tenure at management level is ten years and telemarketing agents have an average age of 36 and an average tenure of three years. Our Research, Telemarketing and Telesales Account Managers are experienced in their respective fields and are dedicated to no more than 8 to 10 staff and just a few clients.
The company is authorised by the FCA, holds Investors in People Silver Standard, ISO 9001 and IS0 27001 accreditation and is a DMA member. We are also an ISM (Institute of Sales Management) authorised training centre and Company Partner to the Market Research Society.
Every campaign or project we run benefits from the same level of expertise and proactive management, spotting opportunities, feeding back market intelligence and getting the most out of every call we make. Skills, motivation and knowledge are key to our ability to deliver exceptional results and all employees have access to learning and development opportunities, with over 5000 hours of training undertaken on average per year.
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