Icon for Email Opt-ins: GDPR
Email Opt-ins: GDPR

Achieve data compliance and consent-based communications

Do you have a clean, compliant, opted-in database?

Compliance under GDPR is essential to avoid hefty fines, but by complying with regulations, you also improve customer interactions, increase trust and confidence in your brand, and build a competitive advantage.

Marketing only to those individuals who are receptive to your offer will:

  • Make marketing communications more effective
  • Improve the quality of the leads your sales team receives
  • Increase conversion rates and ROI
  • Reduce churn and increase lifetime value
  • Turn privacy into a brand asset

Bad data costs money

An accredited Company Partner of the Market Research Society, we strictly comply with its code of conduct to ensure research industry best practice.

Our multilingual agents deliver CATI-based data profiling and cleansing services for organisations of all sizes in the UK and internationally. They can:

  • Capture clear unambiguous consent for your marketing communications
  • Establish a robust audit trail around consent for compliance purposes
  • Verify and validate existing email addresses and obtain opt-in consent
  • Append new opted-in email addresses to contacts in your database
  • Build new opted-in lists to match your specifications.

Consent-based communications have many business benefits:

Qualified data

Unqualified data impacts on your conversion rate. Tighter controls on data collection and robust opt-out processes mean higher quality data and a healthier pipeline.

Targeted

Lower volume, better qualified data means you’re talking to a more engaged and receptive audience with more targeted messaging, resulting in higher conversion and lower cost per acquisition.

Reputation

Marketing messages to those who are receptive, and not to those who aren’t, will improve your reputation, customer satisfaction and experiences, and result in higher retention rates and lifetime value.

Do you want to build your competitive advantage with a clean, compliant database? Call us to discuss your requirements.

Our full range of telephone services

Data Services

Flexible Data Services

Data Cleansing
Data Cleansing
Clean, up-to-date data delivers better quality leads and boosts sales
Read About Data Cleansing
Data Enrichment
Data Enrichment
Data enrichment helps you better connect with your target audience and delivers actionable insights, improved conversion
Read About Data Enrichment
Email Opt-ins: GDPR
Email Opt-ins: GDPR
Do you have a clean, compliant, opted-in database?
Read About Email Opt-ins: GDPR

Pre Sales Research

Drive your sales strategy with telephone interviewing

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and actionable insight.
Read About

Telemarketing

Telemarketing that’s personal, agile, smart and insightful.

Lead Generation
Lead Generation
A steady stream of qualified buyers
Read About Lead Generation
Call Handling
Call Handling
We can provide your customers with an expert, personalised service - making every interaction count
Read About Call Handling
Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
Read About Appointment Setting
Lead Management
Lead Management
Improve lead flow and quality - turn inbound leads into sales
Read About Lead Management
Event Marketing
Event Marketing
Engage high value attendees and drive registrations
Read About Event Marketing
Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
Read About Lead Qualification / Nurture

Sales

High-performance Telesales

Telesales / Inside Sales
Telesales / Inside Sales
Flexible, high performance transactional telesales and complex inside sales services.
Read About Telesales / Inside Sales
Account Based Marketing
Account Based Marketing
Increase profitability, reverse churn and increase customer lifetime value.
Read About Account Based Marketing

Post Sales Research

Strengthen customer relationships

Welcome Calls
Welcome Calls
A welcome call is an opportunity to reach out to new customers and reduce customer churn, as part of an effective customer management strategy.
Read About Welcome Calls
Customer Satisfaction
Customer Satisfaction
Gain a more nuanced view of your customers’ experiences through phone-based surveys.
Read About Customer Satisfaction
Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs.
Read About Treating Customers Fairly / Compliance
Service
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
Read more - Multilingual services using native language speakers from our Brighton Offices
Service
Data Enrichment
Data Enrichment
Read more - Data Enrichment
Infographic
Inbound versus outbound lead generation
Inbound versus outbound lead generation
Read more - Inbound versus outbound lead generation
Customer Success Story
Smart segmentation and targeted approach underpin appointment-setting success for Outset.
Smart segmentation and targeted approach underpin appointment-setting success for Outset.
Read more - Smart segmentation and targeted approach underpin appointment-setting success for Outset.
Resource
How to set appointments that convert
How to set appointments that convert
Read more - How to set appointments that convert
News
TTMC supports authorised equipment supplier with multi-campaign outbound programme
TTMC supports authorised equipment supplier with multi-campaign outbound programme
Read more - TTMC supports authorised equipment supplier with multi-campaign outbound programme
Customer Success Story
Veterinary Business Development Case Study
Veterinary Business Development Case Study
Read more - Veterinary Business Development Case Study