Data Services

Do you want to improve data quality, increase marketing ROI, and ensure GDPR compliance?

English language and multilingual CATI-based data services from accredited Market Research Society Company Partner

A thorough data cleanse and data profiling exercise is a prerequisite to any sales, marketing, or customer engagement strategy. Phone-based research helps you convert existing datasets into complete, up-to-date, and actionable data that generates better quality leads and ultimately boosts sales.

Healthy data, higher ROI

Do you need clean, up-to-date data to support your sales and marketing strategy?

Our expert data cleaning services will quickly transform your existing data to create a refreshed, profiled database of named contacts and opted-in email addresses, helping you to comply with the General Data Protection Regulations (GDPR).

In addition, phone-based market research can enhance your data with valuable prospect, customer and marketing intelligence that:

  • Increases the quality and quantity of your sales leads
  • Ensures your content and campaigns are more targeted and personalised
  • Creates a customer experience that is more meaningful and rewarding
  • Ultimately boosts revenue and ROI

Robust quality assurance and a skilled team of CATI specialists

Would your business benefit from a specialist data cleanse and enrichment service?

Expertise

Our expert agents deliver English and multilingual CATI-based data profiling and cleansing services, research, and customer satisfaction surveys.

CATI Platform

Our Computer Assisted Telephone Interviewing (CATI) platform increases efficiency, streamlines data collection, and improves accuracy without sacrificing the human connection.

Compliance

As an accredited Company Partner of the Market Research Society we strictly observe its code of conduct using IQCS-monitored and AITS-trained agents to guarantee research industry best practice and compliance.

Do you want to transform your data to create a healthy, accurate, profiled database? Call us to find out how we can help.



Data cleanse and enhancement project for world-leading manufacturer KROHNE

We are now confident that we have a clean database to proceed with our marketing activities.
Marketing Manager, KROHNE

Our full range of telephone services

Data Services

Do you want to improve data quality, increase marketing ROI, and ensure GDPR compliance?

Data Cleansing
Data Cleansing
Expert data cleansing creates clean, accurate and compliant data that matches your target audience
Read more
Data Enrichment
Data Enrichment
Data enrichment delivers the insight needed to connect better with your target audience
Read more
Email Opt-ins: GDPR
Email Opt-ins: GDPR
Boost engagement and ROI with consent based communications
Read more

Pre Sales Research

Do you need actionable insight to inform your sales and marketing strategy?

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and accurate data.
Read more

Telemarketing

Want more opportunities to drive revenue?

Lead Generation
Lead Generation
High-quality lead generation at every stage of the customer journey
Read more
Call Handling
Call Handling
Professional outsourced customer service. We can provide your customers with an expert, personalised service – making every interaction count
Read more
Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
Read more
Lead Management
Lead Management
Drive value by improving lead flow, quality and conversion
Read more
Event Marketing
Event Marketing
Strategic event marketing can generate higher demand and deliver greater value.
Read more
Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
Read more

Sales

Is your sales strategy driving the results you need?

Telesales / Inside Sales
Telesales / Inside Sales
The quality of your Inside Sales skills can be a key differentiator in a competitive market.
Read more
Account Based Marketing
Account Based Marketing
Smart account based marketing helps to increase profitability, reverse churn and increase customer lifetime value.
Read more

Post Sales Research

Is your customer intelligence keeping pace with your business goals?

Welcome Calls
Welcome Calls
Read more
Customer Satisfaction
Customer Satisfaction
Measure customer satisfaction and gain a more nuanced view of your customers’ experiences through phone-based surveys.
Read more
Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs with greater confidence and increased customer insight.
Read more
About us
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
Read more
Service
Data Enrichment
Data Enrichment
Read more
Article
Countdown to GDPR - Time to Spring Clean your Data
Countdown to GDPR - Time to Spring Clean your Data
Read more
Customer Success Story
Mettler Toledo: Over 5000 DMC contacts successfully collected for complex multilingual market research project
Mettler Toledo: Over 5000 DMC contacts successfully collected for complex multilingual market research project
Read more
Resource
How To Conduct a Welcome Call Campaign
How To Conduct a Welcome Call Campaign
Read more
News
The Telemarketing Company accredited as Living Wage employer
The Telemarketing Company accredited as Living Wage employer
Read more
Customer Success Story
Telephone research helps jumpstart digital marketing activity for Blåkläder
Telephone research helps jumpstart digital marketing activity for Blåkläder
Read more