Multilingual Telemarketing and Telephone Research

Are you looking to develop new overseas markets?

Reaching new markets with multilingual telemarketing and telephone research.

At The Telemarketing Company, we provide our full range of services in 25+ native languages, covering EMEA, APAC and Rest of the World audiences, from pre-sales research and data services to lead generation and nurture, right through to full telesales & Inside Sales.

Our International Reach

Located just 30 minutes from London Gatwick Airport and based in Brighton with a large pool of foreign language speakers, we're well placed to deliver multilingual calling services to our international client base:

Our previous work includes high-quality research, sales lead generation and appointment setting for global organisations including Microsoft and their channel partners, Dow Jones, American Express and Mettler Toledo, where we’ve helped develop new territories through our native language calling. Our multilingual research agents carry out hundreds of thousands of international surveys and market research across a broad range of territories and sectors, all in the local native language.

Our approach to multilingual campaigns is reflective of all of our work, in that our agents assume flexible, unscripted methods to develop and nurture long term opportunities. Acting as an extension of our clients’ business, we actively manage campaigns, regularly review performance and ensure that this is frequently fed back in order to help our clients improve, along with any recommendations or market opportunities we spot along the way.  

With 30+ years expertise in managing global programmes, we have an unparalleled depth of experience in multilingual telemarketing, lead generation and telephone research. If you are looking for an agile, low-risk multilingual solution to help develop new overseas markets or to maintain and extend your existing international operations, get in touch today.

Our full range of telephone services

Data Services

Flexible Data Services

Data Cleansing
Data Cleansing
Clean, up-to-date data delivers better quality leads and boosts sales
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Data Enrichment
Data Enrichment
Data enrichment helps you better connect with your target audience and delivers actionable insights, improved conversion
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Email Opt-ins: GDPR
Email Opt-ins: GDPR
Do you have a clean, compliant, opted-in database?
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Pre Sales Research

Drive your sales strategy with telephone interviewing

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and actionable insight.
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Telemarketing

Telemarketing that’s personal, agile, smart and insightful.

Lead Generation
Lead Generation
A steady stream of qualified buyers
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Call Handling
Call Handling
We can provide your customers with an expert, personalised service - making every interaction count
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Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
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Lead Management
Lead Management
Improve lead flow and quality - turn inbound leads into sales
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Event Marketing
Event Marketing
Engage high value attendees and drive registrations
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Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
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Sales

High-performance Telesales

Telesales / Inside Sales
Telesales / Inside Sales
Flexible, high performance transactional telesales and complex inside sales services.
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Account Based Marketing
Account Based Marketing
Increase profitability, reverse churn and increase customer lifetime value.
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Post Sales Research

Strengthen customer relationships

Welcome Calls
Welcome Calls
A welcome call is an opportunity to reach out to new customers and reduce customer churn, as part of an effective customer management strategy.
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Customer Satisfaction
Customer Satisfaction
Gain a more nuanced view of your customers’ experiences through phone-based surveys.
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Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs.
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Customer Success Story
Flexible, responsive approach delivers lead generation success for Zehnder France
Flexible, responsive approach delivers lead generation success for Zehnder France
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Resource
How To Grow Your Most Profitable Customers
How To Grow Your Most Profitable Customers
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News
Highest YoY increase for real Living Wage - proud to be one of 874 employers in Brighton & Hove making this voluntary commitment
Highest YoY increase for real Living Wage - proud to be one of 874 employers in Brighton & Hove making this voluntary commitment
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Customer Success Story
Part VII Transfer Case Study
Part VII Transfer Case Study
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Resource
How To Build Sales & Marketing Synergy
How To Build Sales & Marketing Synergy
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News
Congratulations to staff completing Emergency First Aid at Work training
Congratulations to staff completing Emergency First Aid at Work training
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Customer Success Story
Complex multilingual market research for Mettler
Complex multilingual market research for Mettler
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