Multilingual Telemarketing and Telephone Research

Are you looking to develop new overseas markets?

Reaching new markets with multilingual telemarketing and telephone research.

At The Telemarketing Company, we provide our full range of services in 15+ native languages, covering EMEA, APAC and Rest of the World audiences, from pre-sales research and data services to lead generation and nurture, right through to full telesales & Inside Sales.

Our International Reach


Located just 30 minutes from London Gatwick Airport and based in Brighton with a large pool of foreign language speakers, we're well placed to deliver multilingual calling services to our international client base:

Our previous work includes high-quality research, sales lead generation and appointment setting for global organisations including Microsoft and their channel partners, Dow Jones, American Express and Mettler Toledo, where we’ve helped develop new territories through our native language calling. Our multilingual research agents carry out hundreds of thousands of international surveys and market research across a broad range of territories and sectors, all in the local native language.

Our approach to multilingual campaigns is reflective of all of our work, in that our agents assume flexible, unscripted methods to develop and nurture long term opportunities. Acting as an extension of our clients’ business, we actively manage campaigns, regularly review performance and ensure that this is frequently fed back in order to help our clients improve, along with any recommendations or market opportunities we spot along the way.  

With 29 years expertise in managing global programmes, we have an unparalleled depth of experience in multilingual telemarketing, lead generation and telephone research. If you are looking for an agile, low-risk multilingual solution to help develop new overseas markets or to maintain and extend your existing international operations, get in touch today.
 

 

Our full range of telephone services

Data Services

Do you want to improve data quality, increase marketing ROI, and ensure GDPR compliance?

Data Cleansing
Data Cleansing
Expert data cleansing creates clean, accurate and compliant data that matches your target audience
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Data Enrichment
Data Enrichment
Data enrichment delivers the insight needed to connect better with your target audience
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Email Opt-ins: GDPR
Email Opt-ins: GDPR
Boost engagement and ROI with consent based communications
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Pre Sales Research

Do you need actionable insight to inform your sales and marketing strategy?

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and accurate data.
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Telemarketing

Want more opportunities to drive revenue?

Lead Generation
Lead Generation
High-quality lead generation at every stage of the customer journey
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Call Handling
Call Handling
Professional outsourced customer service. We can provide your customers with an expert, personalised service – making every interaction count
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Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
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Lead Management
Lead Management
Drive value by improving lead flow, quality and conversion
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Event Marketing
Event Marketing
Strategic event marketing can generate higher demand and deliver greater value.
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Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
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Sales

Is your sales strategy driving the results you need?

Telesales / Inside Sales
Telesales / Inside Sales
The quality of your Inside Sales skills can be a key differentiator in a competitive market.
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Account Based Marketing
Account Based Marketing
Smart account based marketing helps to increase profitability, reverse churn and increase customer lifetime value.
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Post Sales Research

Is your customer intelligence keeping pace with your business goals?

Welcome Calls
Welcome Calls
An effective welcome call helps to create a foundation for a lasting relationship. Retaining customers costs less than acquiring them, so it makes sense to have a robust retention strategy in place – starting as soon as a prospect is converted.
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Customer Satisfaction
Customer Satisfaction
Measure customer satisfaction and gain a more nuanced view of your customers’ experiences through phone-based surveys.
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Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs with greater confidence and increased customer insight.
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Customer Success Story
Siemens Healthcare Case Study: Careful and comprehensive planning makes lead generation campaigns a success for Siemens Healthcare.
Siemens Healthcare Case Study: Careful and comprehensive planning makes lead generation campaigns a success for Siemens Healthcare.
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Resource
How To Build Sales & Marketing Synergy
How To Build Sales & Marketing Synergy
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News
TTMC delivers sustained, strategically targeted new business drive for Hitachi Consulting
TTMC delivers sustained, strategically targeted new business drive for Hitachi Consulting
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Customer Success Story
Siemens Security: multiple lead generation campaigns exceed expectations
Siemens Security: multiple lead generation campaigns exceed expectations
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Resource
How To Conduct a Welcome Call Campaign
How To Conduct a Welcome Call Campaign
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News
ISO 27001:2013 InfoSec global standard achieved by The Telemarketing Company
ISO 27001:2013 InfoSec global standard achieved by The Telemarketing Company
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Customer Success Story
Dow Jones Case Study
Dow Jones Case Study
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