Telesales / Inside Sales

High performance Telesales / Inside Sales

Flexible, high performance transactional telesales and complex inside sales services.

New technologies and changes in buyer behaviour, have made remote selling one of the most cost-effective routes to market. Specialised Telesales agents can build a healthy business pipeline remotely – prospecting, nurturing relationships and closing deals over the phone.

Expand your sales capabilities

Our Telesales/Inside Sales teams work unscripted, building relationships with senior decision makers and communicating complex propositions, often in heavily regulated sectors. We can:

  • Identify, qualify and guide prospects through the buying cycle to close of sale
  • Cross- and up-sell to existing customers
  • Nurture key prospect and customer relationships for the long-term
  • Integrate our efforts within a multi-channel strategy
  • Support global campaigns with our multilingual skills
  • Flex and scale our approach strategically to meet your unique needs

Access to high calibre Inside Sales skills

Partner with us and you’ll have access to the highest-calibre Telesales agents, whose skills and experience have been honed working on hundreds of campaigns, from cold call and transactional sales to account management with executive decision-makers.

Deliver more value for your sales spend

Working independently or as an extension to your in-house sales team, we can help you to:

  • Reduce sales costs
  • Acquire and retain customers
  • Improve customer relationships
  • Increase customer satisfaction and loyalty
  • Extend the sales life of legacy products and services and introduce new ones
  • Support solution sales

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Do you work on a cost per lead or cost per result basis?

No -  we don’t work on a “cost per lead” or “cost per result” basis. We work to an hourly rate as we believe paying per hour produces a better return on investment for our clients. A pay per lead model can encourage an agency to focus on short term lead volume only.

What is included in your hourly rate?

For our hourly rate, we provide a fully managed service that incorporates everything that is typically required to support an active engagement including your agents’ time. Visit our pricing FAQ for a full breakdown of what is included in our fees.

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More Questions? Visit our FAQ Page

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Our full range of telephone services

Data Services

High quality, profiled data

Data Cleansing
Data Cleansing
Clean, up-to-date data delivers better quality leads and boosts sales
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Data Enrichment
Data Enrichment
Data enrichment enables you to connect better with your target audience
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Email Opt-ins: GDPR
Email Opt-ins: GDPR
Do you have a clean, compliant, opted-in database?
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Pre Sales Research

Actionable insight to inform your sales and marketing strategy

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and accurate data.
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Telemarketing

Want more opportunities to drive revenue?

Lead Generation
Lead Generation
High-quality lead generation at every stage of the customer journey
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Call Handling
Call Handling
We can provide your customers with an expert, personalised service - making every interaction count
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Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
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Lead Management
Lead Management
Improve lead flow, quality and conversion
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Event Marketing
Event Marketing
Engage high value attendees and drive registrations
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Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
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Sales

Results drive, expert sales

Telesales / Inside Sales
Telesales / Inside Sales
Flexible, high performance transactional telesales and complex inside sales services.
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Account Based Marketing
Account Based Marketing
Increase profitability, reverse churn and increase customer lifetime value.
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Post Sales Research

Is your customer intelligence keeping pace with your business goals?

Welcome Calls
Welcome Calls
A welcome call is an opportunity to reach out to new customers and reduce customer churn, as part of an effective customer management strategy.
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Customer Satisfaction
Customer Satisfaction
Gain a more nuanced view of your customers’ experiences through phone-based surveys.
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Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs.
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Service
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
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Remote Sales Success: 10 Essential Ingredients
Remote Sales Success: 10 Essential Ingredients
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Article
How to bridge your Inside Sales skills gap
How to bridge your Inside Sales skills gap
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Customer Success Story
Fresh insight and proactive account management deliver incremental sales for Kwik Fit
Fresh insight and proactive account management deliver incremental sales for Kwik Fit
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Resource
How To Grow Your Most Profitable Customers
How To Grow Your Most Profitable Customers
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News
TTMC delivers successful proof of concept for Call360’s AI-powered call tracking platform
TTMC delivers successful proof of concept for Call360’s AI-powered call tracking platform
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Customer Success Story
Year on year increase in paid delegates and footfall for Step Exhibitions
Year on year increase in paid delegates and footfall for Step Exhibitions
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