Telesales / Inside Sales

Do you have the systems, skills and expertise to achieve your sales goals?

The quality of your Inside Sales skills can be a key differentiator in a competitive market.

New technologies and changes in buyer behaviour, have made remote selling one of the most cost-effective routes to market. Specialised Telesales agents can build a healthy business pipeline remotely – prospecting, nurturing relationships and closing deals over the phone.

Expand your sales capabilities

Do you need expert end-to-end sales support?

Our Telesales/Inside Sales teams work unscripted, building relationships with senior decision makers and communicating complex propositions, often in heavily regulated sectors. We can:

  • Identify, qualify and guide prospects through the buying cycle to close of sale
  • Cross- and up-sell to existing customers
  • Nurture key prospect and customer relationships for the long-term
  • Integrate our efforts within a multi-channel strategy
  • Support global campaigns with our multilingual skills
  • Flex and scale our approach strategically to meet your unique needs

Access to high calibre Inside Sales skills

Why outsource to us?

Hiring, on-boarding and training effective sales representatives can be a challenge. Partner with us and you’ll have access to the highest-calibre Telesales agents, whose skills and experience have been honed working on hundreds of campaigns, from cold call and transactional sales to account management with executive decision-makers.

We can tailor our services to suit you:

  • Do you want pure telephone sales, or a remote sales function that feeds high quality, sales ready leads to your internal sales team?
  • Do you need us to generate high volume transactional sales or support high value, complex solution sales?
  • Do we need to deliver results that are fully compliant with your regulated processes?
  • Should we adhere to your sales process or devise one for you?

Deliver more value for your sales spend

How can our Telesales services benefit your business?

Working independently or as an extension to your in-house sales team, we can help you to:

  • Reduce sales costs
  • Acquire and retain customers
  • Improve customer relationships
  • Increase customer satisfaction and loyalty
  • Extend the sales life of legacy products and services and introduce new ones
  • Support solution sales

Are you ready to benefit from access to an exceptional pool of Inside Sales talent? Call us to find out more.

Our full range of telephone services

Data Services

Do you want to improve data quality, increase marketing ROI, and ensure GDPR compliance?

Data Cleansing
Data Cleansing
Expert data cleansing creates clean, accurate and compliant data that matches your target audience
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Data Enrichment
Data Enrichment
Data enrichment delivers the insight needed to connect better with your target audience
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Email Opt-ins: GDPR
Email Opt-ins: GDPR
Boost engagement and ROI with consent based communications
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Pre Sales Research

Do you need actionable insight to inform your sales and marketing strategy?

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and accurate data.
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Telemarketing

Want more opportunities to drive revenue?

Lead Generation
Lead Generation
High-quality lead generation at every stage of the customer journey
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Call Handling
Call Handling
Professional outsourced customer service. We can provide your customers with an expert, personalised service – making every interaction count
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Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
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Lead Management
Lead Management
Drive value by improving lead flow, quality and conversion
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Event Marketing
Event Marketing
Strategic event marketing can generate higher demand and deliver greater value.
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Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
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Sales

Is your sales strategy driving the results you need?

Telesales / Inside Sales
Telesales / Inside Sales
The quality of your Inside Sales skills can be a key differentiator in a competitive market.
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Account Based Marketing
Account Based Marketing
Smart account based marketing helps to increase profitability, reverse churn and increase customer lifetime value.
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Post Sales Research

Is your customer intelligence keeping pace with your business goals?

Welcome Calls
Welcome Calls
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Customer Satisfaction
Customer Satisfaction
Measure customer satisfaction and gain a more nuanced view of your customers’ experiences through phone-based surveys.
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Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs with greater confidence and increased customer insight.
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About us
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
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Article
Debunking the telesales myths
Debunking the telesales myths
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Article
How to bridge your Inside Sales skills gap
How to bridge your Inside Sales skills gap
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Customer Success Story
Fresh insight and proactive account management deliver incremental sales for Kwik Fit
Fresh insight and proactive account management deliver incremental sales for Kwik Fit
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Resource
How To Conduct a Welcome Call Campaign
How To Conduct a Welcome Call Campaign
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News
The Telemarketing Company accredited as Living Wage employer
The Telemarketing Company accredited as Living Wage employer
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Customer Success Story
Step Exhibitions Case Study: Structured, systematic approach delivers year on year increase in paid delegates and footfall for Step Exhibitions
Step Exhibitions Case Study: Structured, systematic approach delivers year on year increase in paid delegates and footfall for Step Exhibitions
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