Telesales / Inside Sales

High performance Telesales / Inside Sales

Flexible, high performance transactional telesales and complex inside sales services.

New technologies and changes in buyer behaviour, have made remote selling one of the most cost-effective routes to market. Specialised Telesales agents can build a healthy business pipeline remotely – prospecting, nurturing relationships and closing deals over the phone.

Expand your sales capabilities

Our Telesales/Inside Sales teams work unscripted, building relationships with senior decision makers and communicating complex propositions, often in heavily regulated sectors. We can:

  • Identify, qualify and guide prospects through the buying cycle to close of sale
  • Cross- and up-sell to existing customers
  • Nurture key prospect and customer relationships for the long-term
  • Integrate our efforts within a multi-channel strategy
  • Support global campaigns with our multilingual skills
  • Flex and scale our approach strategically to meet your unique needs

Access to high calibre Inside Sales skills

Partner with us and you’ll have access to the highest-calibre Telesales agents, whose skills and experience have been honed working on hundreds of campaigns, from cold call and transactional sales to account management with executive decision-makers.

Deliver more value for your sales spend

Working independently or as an extension to your in-house sales team, we can help you to:

  • Reduce sales costs
  • Acquire and retain customers
  • Improve customer relationships
  • Increase customer satisfaction and loyalty
  • Extend the sales life of legacy products and services and introduce new ones
  • Support solution sales

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Do you work on a cost per lead or cost per result basis?

No -  we don’t work on a “cost per lead” or “cost per result” basis. We work to an hourly rate as we believe paying per hour produces a better return on investment for our clients. A pay per lead model can encourage an agency to focus on short term lead volume only.

What is included in your hourly rate?

For our hourly rate, we provide a fully managed service that incorporates everything that is typically required to support an active engagement including your agents’ time. Visit our pricing FAQ for a full breakdown of what is included in our fees.

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More Questions? Visit our FAQ Page

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Our full range of telephone services

Data Services

Flexible Data Services

Data Cleansing
Data Cleansing
Clean, up-to-date data delivers better quality leads and boosts sales
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Data Enrichment
Data Enrichment
Data enrichment helps you better connect with your target audience and delivers actionable insights, improved conversion
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Email Opt-ins: GDPR
Email Opt-ins: GDPR
Do you have a clean, compliant, opted-in database?
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Pre Sales Research

Drive your sales strategy with telephone interviewing

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and actionable insight.
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Telemarketing

Telemarketing that’s personal, agile, smart and insightful.

Lead Generation
Lead Generation
A steady stream of qualified buyers
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Call Handling
Call Handling
We can provide your customers with an expert, personalised service - making every interaction count
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Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
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Lead Management
Lead Management
Improve lead flow and quality - turn inbound leads into sales
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Event Marketing
Event Marketing
Engage high value attendees and drive registrations
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Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
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Sales

High-performance Telesales

Telesales / Inside Sales
Telesales / Inside Sales
Flexible, high performance transactional telesales and complex inside sales services.
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Account Based Marketing
Account Based Marketing
Increase profitability, reverse churn and increase customer lifetime value.
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Post Sales Research

Strengthen customer relationships

Welcome Calls
Welcome Calls
A welcome call is an opportunity to reach out to new customers and reduce customer churn, as part of an effective customer management strategy.
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Customer Satisfaction
Customer Satisfaction
Gain a more nuanced view of your customers’ experiences through phone-based surveys.
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Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs.
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Service
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
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Remote Sales Success: 10 Essential Ingredients
Remote Sales Success: 10 Essential Ingredients
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Article
How to bridge your Inside Sales skills gap
How to bridge your Inside Sales skills gap
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Customer Success Story
Telemarketing pilot to re-activate dormant customer base proves value of telemarketing channel for Office Supermarket.
Telemarketing pilot to re-activate dormant customer base proves value of telemarketing channel for Office Supermarket.
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Resource
How To Grow Your Most Profitable Customers
How To Grow Your Most Profitable Customers
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News
Highest YoY increase for real Living Wage - proud to be one of 874 employers in Brighton & Hove making this voluntary commitment
Highest YoY increase for real Living Wage - proud to be one of 874 employers in Brighton & Hove making this voluntary commitment
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Customer Success Story
Fresh insight and proactive account management deliver incremental sales for Kwik Fit
Fresh insight and proactive account management deliver incremental sales for Kwik Fit
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