Icon for Telesales / Inside Sales
Telesales / Inside Sales

High performance Telesales / Inside Sales

Flexible, high performance transactional telesales and complex inside sales services.

New technologies and changes in buyer behaviour, have made remote selling one of the most cost-effective routes to market. Specialised Telesales agents can build a healthy business pipeline remotely – prospecting, nurturing relationships and closing deals over the phone.

Expand your sales capabilities

Our Telesales/Inside Sales teams work unscripted, building relationships with senior decision makers and communicating complex propositions, often in heavily regulated sectors. We can:

  • Identify, qualify and guide prospects through the buying cycle to close of sale
  • Cross- and up-sell to existing customers
  • Nurture key prospect and customer relationships for the long-term
  • Integrate our efforts within a multi-channel strategy
  • Support global campaigns with our multilingual skills
  • Flex and scale our approach strategically to meet your unique needs

Access to high calibre Inside Sales skills

Partner with us and you’ll have access to the highest-calibre Telesales agents, whose skills and experience have been honed working on hundreds of campaigns, from cold call and transactional sales to account management with executive decision-makers.

Deliver more value for your sales spend

Working independently or as an extension to your in-house sales team, we can help you to:

  • Reduce sales costs
  • Acquire and retain customers
  • Improve customer relationships
  • Increase customer satisfaction and loyalty
  • Extend the sales life of legacy products and services and introduce new ones
  • Support solution sales

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Do you work on a cost per lead or cost per result basis?

No -  we don’t work on a “cost per lead” or “cost per result” basis. We work to an hourly rate as we believe paying per hour produces a better return on investment for our clients. A pay per lead model can encourage an agency to focus on short term lead volume only.

What is included in your hourly rate?

For our hourly rate, we provide a fully managed service that incorporates everything that is typically required to support an active engagement including your agents’ time. Visit our pricing FAQ for a full breakdown of what is included in our fees.

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More Questions? Visit our FAQ Page

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Our full range of telephone services

Data Services

Flexible Data Services

Data Cleansing
Data Cleansing
Clean, up-to-date data delivers better quality leads and boosts sales
Read About Data Cleansing
Data Enrichment
Data Enrichment
Data enrichment helps you better connect with your target audience and delivers actionable insights, improved conversion
Read About Data Enrichment
Email Opt-ins: GDPR
Email Opt-ins: GDPR
Do you have a clean, compliant, opted-in database?
Read About Email Opt-ins: GDPR

Pre Sales Research

Drive your sales strategy with telephone interviewing

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and actionable insight.
Read About

Telemarketing

Telemarketing that’s personal, agile, smart and insightful.

Lead Generation
Lead Generation
A steady stream of qualified buyers
Read About Lead Generation
Call Handling
Call Handling
We can provide your customers with an expert, personalised service - making every interaction count
Read About Call Handling
Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
Read About Appointment Setting
Lead Management
Lead Management
Improve lead flow and quality - turn inbound leads into sales
Read About Lead Management
Event Marketing
Event Marketing
Engage high value attendees and drive registrations
Read About Event Marketing
Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
Read About Lead Qualification / Nurture

Sales

High-performance Telesales

Telesales / Inside Sales
Telesales / Inside Sales
Flexible, high performance transactional telesales and complex inside sales services.
Read About Telesales / Inside Sales
Account Based Marketing
Account Based Marketing
Increase profitability, reverse churn and increase customer lifetime value.
Read About Account Based Marketing

Post Sales Research

Strengthen customer relationships

Welcome Calls
Welcome Calls
A welcome call is an opportunity to reach out to new customers and reduce customer churn, as part of an effective customer management strategy.
Read About Welcome Calls
Customer Satisfaction
Customer Satisfaction
Gain a more nuanced view of your customers’ experiences through phone-based surveys.
Read About Customer Satisfaction
Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs.
Read About Treating Customers Fairly / Compliance
Service
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
Read more - Multilingual services using native language speakers from our Brighton Offices
Remote Sales Success: 10 Essential Ingredients
Remote Sales Success: 10 Essential Ingredients
Read more - Remote Sales Success: 10 Essential Ingredients
Article
How to bridge your Inside Sales skills gap
How to bridge your Inside Sales skills gap
Read more - How to bridge your Inside Sales skills gap
Customer Success Story
Telemarketing pilot to re-activate dormant customer base proves value of telemarketing channel for Office Supermarket.
Telemarketing pilot to re-activate dormant customer base proves value of telemarketing channel for Office Supermarket.
Read more - Telemarketing pilot to re-activate dormant customer base proves value of telemarketing channel for Office Supermarket.
Resource
How to set appointments that convert
How to set appointments that convert
Read more - How to set appointments that convert
News
Agile approach and trusted partnership deliver successful European programme expansion for Enterprise.
Agile approach and trusted partnership deliver successful European programme expansion for Enterprise.
Read more - Agile approach and trusted partnership deliver successful European programme expansion for Enterprise.
Customer Success Story
Fresh insight and proactive account management deliver incremental sales for Kwik Fit
Fresh insight and proactive account management deliver incremental sales for Kwik Fit
Read more - Fresh insight and proactive account management deliver incremental sales for Kwik Fit