Lead Management

Expert Lead Management Services

Improve lead flow and quality - turn inbound leads into sales

Does your business generate high volumes of enquiries, particularly web generated leads that you struggle to respond to quickly and thoroughly?

Delayed follow-up and an inconsistent approach to lead management means lower contact rates and inflated cost-per-conversion. It also increases the chance of leads going cold, becoming less receptive, and for prospects to engage with another provider.

Protect Marketing ROI

To maximise your return on high-spend acquisition marketing, leads cannot be left to lie idle. High volumes of automation-qualified leads, that aren’t truly marketing-ready, will dilute the quality of your pipeline.

A robust lead management service can protect marketing ROI by providing a prompt response to every enquiry. It ensures each lead you generate is fully exploited and your overall B2C or B2B lead generation efforts are maximised. In addition, it can mine any backlog of unqualified leads, re-ignite interest and create valuable opportunities from stale and aging leads.

Increase pipeline health

Benefits of a consistent approach to lead management include the opportunity to:

  • Mine backlog of unworked leads for opportunity
  • Increase contact conversion and boost sales
  • Improve customer experience and brand reputation
  • Increase ROI from marketing spend
Inbound Lead Management for YourParkingSpace.com

We were very happy with the work carried out by The Telemarketing Company.
Founder and Technical Owner, YourParkingSpace

Read case study

Our full range of telephone services

Data Services

Flexible Data Services

Data Cleansing
Data Cleansing
Clean, up-to-date data delivers better quality leads and boosts sales
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Data Enrichment
Data Enrichment
Data enrichment helps you better connect with your target audience and delivers actionable insights, improved conversion
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Email Opt-ins: GDPR
Email Opt-ins: GDPR
Do you have a clean, compliant, opted-in database?
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Pre Sales Research

Drive your sales strategy with telephone interviewing

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and actionable insight.
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Telemarketing

Telemarketing that’s personal, agile, smart and insightful.

Lead Generation
Lead Generation
A steady stream of qualified buyers
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Call Handling
Call Handling
We can provide your customers with an expert, personalised service - making every interaction count
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Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
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Lead Management
Lead Management
Improve lead flow and quality - turn inbound leads into sales
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Event Marketing
Event Marketing
Engage high value attendees and drive registrations
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Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
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Sales

High-performance Telesales

Telesales / Inside Sales
Telesales / Inside Sales
Flexible, high performance transactional telesales and complex inside sales services.
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Account Based Marketing
Account Based Marketing
Increase profitability, reverse churn and increase customer lifetime value.
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Post Sales Research

Strengthen customer relationships

Welcome Calls
Welcome Calls
A welcome call is an opportunity to reach out to new customers and reduce customer churn, as part of an effective customer management strategy.
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Customer Satisfaction
Customer Satisfaction
Gain a more nuanced view of your customers’ experiences through phone-based surveys.
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Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs.
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Service
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
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Services
Lead Qualification / Nurture
Lead Qualification / Nurture
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Customer Success Story
Equifax and TTMC partnership on track for ‘best-in-class’ demand generation.
Equifax and TTMC partnership on track for ‘best-in-class’ demand generation.
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Resource
How To Set Up a B2B Telemarketing Campaign
How To Set Up a B2B Telemarketing Campaign
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News
New Customer Testimonial - SMMT
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Customer Success Story
TTMC’s call handling expertise, insight and agility help optimise inbound call management for Kwik Fit.
TTMC’s call handling expertise, insight and agility help optimise inbound call management for Kwik Fit.
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Resource
How To Grow Your Most Profitable Customers
How To Grow Your Most Profitable Customers
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