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Lead Management

Expert Lead Management Services

Improve lead flow and quality - turn inbound leads into sales

Does your business generate high volumes of enquiries, particularly web generated leads that you struggle to respond to quickly and thoroughly?

Delayed follow-up and an inconsistent approach to lead management means lower contact rates and inflated cost-per-conversion. It also increases the chance of leads going cold, becoming less receptive, and for prospects to engage with another provider.

Protect Marketing ROI

To maximise your return on high-spend acquisition marketing, leads cannot be left to lie idle. High volumes of automation-qualified leads, that aren’t truly marketing-ready, will dilute the quality of your pipeline.

A robust lead management service can protect marketing ROI by providing a prompt response to every enquiry. It ensures each lead you generate is fully exploited and your overall B2C or B2B lead generation efforts are maximised. In addition, it can mine any backlog of unqualified leads, re-ignite interest and create valuable opportunities from stale and aging leads.

Increase pipeline health

Benefits of a consistent approach to lead management include the opportunity to:

  • Mine backlog of unworked leads for opportunity
  • Increase contact conversion and boost sales
  • Improve customer experience and brand reputation
  • Increase ROI from marketing spend
Inbound Lead Management for YourParkingSpace.com

We were very happy with the work carried out by The Telemarketing Company.
Founder and Technical Owner, YourParkingSpace

Read case study

Our full range of telephone services

Data Services

Flexible Data Services

Data Cleansing
Data Cleansing
Clean, up-to-date data delivers better quality leads and boosts sales
Read About Data Cleansing
Data Enrichment
Data Enrichment
Data enrichment helps you better connect with your target audience and delivers actionable insights, improved conversion
Read About Data Enrichment
Email Opt-ins: GDPR
Email Opt-ins: GDPR
Do you have a clean, compliant, opted-in database?
Read About Email Opt-ins: GDPR

Pre Sales Research

Drive your sales strategy with telephone interviewing

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and actionable insight.
Read About

Telemarketing

Telemarketing that’s personal, agile, smart and insightful.

Lead Generation
Lead Generation
A steady stream of qualified buyers
Read About Lead Generation
Call Handling
Call Handling
We can provide your customers with an expert, personalised service - making every interaction count
Read About Call Handling
Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
Read About Appointment Setting
Lead Management
Lead Management
Improve lead flow and quality - turn inbound leads into sales
Read About Lead Management
Event Marketing
Event Marketing
Engage high value attendees and drive registrations
Read About Event Marketing
Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
Read About Lead Qualification / Nurture

Sales

High-performance Telesales

Telesales / Inside Sales
Telesales / Inside Sales
Flexible, high performance transactional telesales and complex inside sales services.
Read About Telesales / Inside Sales
Account Based Marketing
Account Based Marketing
Increase profitability, reverse churn and increase customer lifetime value.
Read About Account Based Marketing

Post Sales Research

Strengthen customer relationships

Welcome Calls
Welcome Calls
A welcome call is an opportunity to reach out to new customers and reduce customer churn, as part of an effective customer management strategy.
Read About Welcome Calls
Customer Satisfaction
Customer Satisfaction
Gain a more nuanced view of your customers’ experiences through phone-based surveys.
Read About Customer Satisfaction
Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs.
Read About Treating Customers Fairly / Compliance
Service
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
Read more - Multilingual services using native language speakers from our Brighton Offices
Services
Lead Qualification / Nurture
Lead Qualification / Nurture
Read more - Lead Qualification / Nurture
Customer Success Story
TTMC optimises HubSpot lead management to drive qualified appointments for Powervault
TTMC optimises HubSpot lead management to drive qualified appointments for Powervault
Read more - TTMC optimises HubSpot lead management to drive qualified appointments for Powervault
Resource
How to set appointments that convert
How to set appointments that convert
Read more - How to set appointments that convert
News
TTMC’s lead generation delivers potential pipeline of £675,000 and proves value of telemarketing channel for Safenames.
TTMC’s lead generation delivers potential pipeline of £675,000 and proves value of telemarketing channel for Safenames.
Read more - TTMC’s lead generation delivers potential pipeline of £675,000 and proves value of telemarketing channel for Safenames.
Customer Success Story
TTMC’s data-driven approach and strategic targeting expand market reach for Culligan’s bottled water.
TTMC’s data-driven approach and strategic targeting expand market reach for Culligan’s bottled water.
Read more - TTMC’s data-driven approach and strategic targeting expand market reach for Culligan’s bottled water.
Resource
How to boost lead conversion: 10 proven strategies
How to boost lead conversion: 10 proven strategies
Read more - How to boost lead conversion: 10 proven strategies