Home About us How We Work

Agile

People, systems and processes that flex to meet needs

We deliver tailored end-to-end solutions with agility and hands on focus. We flex and scale quickly to support growth at every stage of the sales process. Our people, systems and processes shape to accommodate the uniqueness of each requirement.

Bespoke calling platform
CRM integration
Large resource that flexes up and down rapidly

Service extensions:
- Web Demos
- Hotkey/Live Call Transfers
- Multichannel integration
- Webinar Hosting

Collaborative

A culture of continuous improvement

Our relationships are built upon a clear understanding of what defines success for each client. An open, collaborative and proactive approach, combined with strong communication and full transparency through our real-time reporting portal drive results.

Proactive account management
Regular reviews

TTMC Connect Live Portal
- Live Stats
- Live Data Download
- Live Results

Quality driven

Industry accredited

Our robust quality framework ensures we deliver the right outcomes for our clients, fully compliant with their processes. All our work is benchmarked against industry standards.

ISO27001:2022 Information Security Management
ISO9001 Quality Management
100% Call recordings, live listening
Call recording obfuscation for PCI compliance

Quality assurance
eQuality email verification

Expert

A true voice specialist since 1990

We offer best in class, inbound and outbound voice-based services. Our mature, salaried agents are trained to industry standards and develop deep and broad sector experience through extensive client engagement.