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Pre Sales Research

Drive your sales strategy with telephone interviewing

Arm your sales and marketing teams with clear customer intelligence and actionable insight.

Structured, streamlined and effective telephone interviewing services to support your prospect research and drive more strategic sales and marketing campaigns.

Use pre-sales surveys to target strategically and boost customer engagement

Phone-based customer and market segmentation research allows you to build deeper relationships with prospects and deliver messages that resonate with each segment. Our pre-sales surveys provide the customer insights you need to:

  • Focus on the most relevant prospects
  • Segment your data based on accurate prospect research
  • Tailor your approach and craft messaging to suit niche audience segments
  • Engage with customers in more personal and meaningful ways

Why partner with TTMC Research?

CATI research: technology, insight and experience

We provide high-quality English and multi-lingual prospect research for both agencies and direct clients. Our expertise guides effective survey design and drives consistent, verifiable results – backed by blanket call recordings.

Our dedicated team of expert interviewers operate in strict compliance with the Market Research Society Code of Conduct. They are:

  • Fast: With 180 CATI stations, we can work on rapid turnaround projects of any scale
  • Flexible: : Our CATI services span prospect research, customer satisfaction surveys, FCA-regulated Treating Customers Fairly compliance surveys and more.
  • Reliable: : We operate to strict and robust quality standards to deliver consistent insight across hundreds of thousands of surveys per year.

Ready to find out how you can connect with your audience more effectively? Call us to find out how we can help
 

Market Research for ITW Construction

We were really impressed with how approachable, flexible and efficient TTMC were.
Market Insight Team, ITW Construction Products

Read case study

Our full range of telephone services

Data Services

Flexible Data Services

Data Cleansing
Data Cleansing
Clean, up-to-date data delivers better quality leads and boosts sales
Read About Data Cleansing
Data Enrichment
Data Enrichment
Data enrichment helps you better connect with your target audience and delivers actionable insights, improved conversion
Read About Data Enrichment
Email Opt-ins: GDPR
Email Opt-ins: GDPR
Do you have a clean, compliant, opted-in database?
Read About Email Opt-ins: GDPR

Pre Sales Research

Drive your sales strategy with telephone interviewing

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and actionable insight.
Read About

Telemarketing

Telemarketing that’s personal, agile, smart and insightful.

Lead Generation
Lead Generation
A steady stream of qualified buyers
Read About Lead Generation
Call Handling
Call Handling
We can provide your customers with an expert, personalised service - making every interaction count
Read About Call Handling
Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
Read About Appointment Setting
Lead Management
Lead Management
Improve lead flow and quality - turn inbound leads into sales
Read About Lead Management
Event Marketing
Event Marketing
Engage high value attendees and drive registrations
Read About Event Marketing
Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
Read About Lead Qualification / Nurture

Sales

High-performance Telesales

Telesales / Inside Sales
Telesales / Inside Sales
Flexible, high performance transactional telesales and complex inside sales services.
Read About Telesales / Inside Sales
Account Based Marketing
Account Based Marketing
Increase profitability, reverse churn and increase customer lifetime value.
Read About Account Based Marketing

Post Sales Research

Strengthen customer relationships

Welcome Calls
Welcome Calls
A welcome call is an opportunity to reach out to new customers and reduce customer churn, as part of an effective customer management strategy.
Read About Welcome Calls
Customer Satisfaction
Customer Satisfaction
Gain a more nuanced view of your customers’ experiences through phone-based surveys.
Read About Customer Satisfaction
Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs.
Read About Treating Customers Fairly / Compliance
Service
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
Read more - Multilingual services using native language speakers from our Brighton Offices
Service
Post-Sales Research
Post-Sales Research
Read more - Post-Sales Research
Article
How to put Customer Success at the heart of your business
How to put Customer Success at the heart of your business
Read more - How to put Customer Success at the heart of your business
Customer Success Story
TTMC’s lead generation delivers potential pipeline of £675,000 and proves value of telemarketing channel for Safenames.
TTMC’s lead generation delivers potential pipeline of £675,000 and proves value of telemarketing channel for Safenames.
Read more - TTMC’s lead generation delivers potential pipeline of £675,000 and proves value of telemarketing channel for Safenames.
Resource
How to set appointments that convert
How to set appointments that convert
Read more - How to set appointments that convert
News
TTMC optimises HubSpot lead management to drive qualified appointments for Powervault
TTMC optimises HubSpot lead management to drive qualified appointments for Powervault
Read more - TTMC optimises HubSpot lead management to drive qualified appointments for Powervault
Customer Success Story
TTMC’s multilingual outreach delivers strong pipeline and strategic intelligence for TITAN Containers.
TTMC’s multilingual outreach delivers strong pipeline and strategic intelligence for TITAN Containers.
Read more - TTMC’s multilingual outreach delivers strong pipeline and strategic intelligence for TITAN Containers.