Pre Sales Research

Drive your sales strategy with telephone interviewing

Arm your sales and marketing teams with clear customer intelligence and actionable insight.

Structured, streamlined and effective telephone interviewing services to support your prospect research and drive more strategic sales and marketing campaigns.

Use pre-sales surveys to target strategically and boost customer engagement

Phone-based customer and market segmentation research allows you to build deeper relationships with prospects and deliver messages that resonate with each segment. Our pre-sales surveys provide the customer insights you need to:

  • Focus on the most relevant prospects
  • Segment your data based on accurate prospect research
  • Tailor your approach and craft messaging to suit niche audience segments
  • Engage with customers in more personal and meaningful ways

Why partner with TTMC Research?

CATI research: technology, insight and experience

We provide high-quality English and multi-lingual prospect research for both agencies and direct clients. Our expertise guides effective survey design and drives consistent, verifiable results – backed by blanket call recordings.

Our dedicated team of expert, IQCS-accredited and AITS-trained interviewers are:

  • Fast: With 180 CATI stations, we can work on rapid turnaround projects of any scale
  • Flexible: : Our CATI services span prospect research, customer satisfaction surveys, FCA-regulated Treating Customers Fairly compliance surveys and more.
  • Reliable: : We operate to strict and robust quality standards to deliver consistent insight across hundreds of thousands of surveys per year.

Ready to find out how you can connect with your audience more effectively? Call us to find out how we can help
 

Market Research for ITW Construction

We were really impressed with how approachable, flexible and efficient TTMC were.
Market Insight Team, ITW Construction Products

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Our full range of telephone services

Data Services

Flexible Data Services

Data Cleansing
Data Cleansing
Clean, up-to-date data delivers better quality leads and boosts sales
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Data Enrichment
Data Enrichment
Data enrichment helps you better connect with your target audience and delivers actionable insights, improved conversion
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Email Opt-ins: GDPR
Email Opt-ins: GDPR
Do you have a clean, compliant, opted-in database?
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Pre Sales Research

Drive your sales strategy with telephone interviewing

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and actionable insight.
Read more

Telemarketing

Telemarketing that’s personal, agile, smart and insightful.

Lead Generation
Lead Generation
A steady stream of qualified buyers
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Call Handling
Call Handling
We can provide your customers with an expert, personalised service - making every interaction count
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Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
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Lead Management
Lead Management
Improve lead flow and quality - turn inbound leads into sales
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Event Marketing
Event Marketing
Engage high value attendees and drive registrations
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Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
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Sales

High-performance Telesales

Telesales / Inside Sales
Telesales / Inside Sales
Flexible, high performance transactional telesales and complex inside sales services.
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Account Based Marketing
Account Based Marketing
Increase profitability, reverse churn and increase customer lifetime value.
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Post Sales Research

Strengthen customer relationships

Welcome Calls
Welcome Calls
A welcome call is an opportunity to reach out to new customers and reduce customer churn, as part of an effective customer management strategy.
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Customer Satisfaction
Customer Satisfaction
Gain a more nuanced view of your customers’ experiences through phone-based surveys.
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Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs.
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Service
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
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Service
Post-Sales Research
Post-Sales Research
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Article
How to put Customer Success at the heart of your business
How to put Customer Success at the heart of your business
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Customer Success Story
Flexible, insight-driven approach delivers high quality demo appointments and market intelligence for Person Centred Software.
Flexible, insight-driven approach delivers high quality demo appointments and market intelligence for Person Centred Software.
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Resource
How To Grow Your Most Profitable Customers
How To Grow Your Most Profitable Customers
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News
ISO 9001:2015 Certification Success
ISO 9001:2015 Certification Success
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Customer Success Story
TTMC gathers Cisco market intelligence to feed future strategy for Tech Data Advanced Solutions
TTMC gathers Cisco market intelligence to feed future strategy for Tech Data Advanced Solutions
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