Appointment Setting

Are you struggling to get committed new business appointments?

Successful appointment setting requires meaningful human interaction with senior decision makers

To achieve high-value conversions means securing the time of your senior prospects, either face-to-face or over the phone. However, confirming appointments with decision makers takes time, skill and strong powers of persuasion.

Deeper engagement, higher conversions

Is your sales team missing targets through a lack of high quality appointments?

A phone call combined with the persuasive skills of seasoned telemarketers, persistent and undeterred by gatekeepers, gets you the attention of the senior decision makers you struggle to reach through digital channels.

Deeper engagement and human interaction can deliver higher value sales outcomes through:

  • Rapport
    An emotional connection developed through two-way, open human-to-human communication.
  • Reach
    The opportunity to target high-value prospects that aren’t responding through digital or other channels.
  • Responsiveness
    Dynamic engagement where you can react quickly to buying signals and tailor propositions on the fly.
  • Reputation
    A personal touch that cuts through digital noise and differentiates your brand.

A resilient, systematic approach to appointment setting

Does your sales team have the time, skill and resilience to identify and reach decision makers?

An outsourced appointment setting service provides access to

Expert skills

Our expert agents have the skills and persistence to bypass experienced gatekeepers and reach senior decision makers.

Improved ROI

Highly-experienced account managers ensure performance is optimised and activity targeted at the most profitable segments to achieve the best return for you.

Efficiency

Our bespoke calling platform, with built-in metrics and reporting, facilitates high-volume outbound calling and systematic nurture.

Reduced overhead

We relieve your team’s administrative burden by confirming appointments, sending collateral, and diarising appointments and travel time.

More selling time!

Why choose us to support your new business strategy?

Our expert appointment setting service not only frees up sales time but ensures well-qualified appointments, fully compliant with your needs.

  • Quality: systematic qualification through BANT (Budget, Authority, Need, Timescale) or other criteria and rigorous checks ensure time is spent with qualified, interested, budget-holding decision makers.
  • Opportunity: agents work unscripted to establish pain points and understand customer needs, bringing high-value opportunities and account intelligence to the surface.
  • Insight: shared with sales staff increases their ability to convert, provides market and competitor intelligence, and feeds long-term strategy.
  • Performance: call recordings, closed loop feedback, and live online reporting support continuous programme improvements.

Do you want an ongoing supply of qualified business appointments for your sales team? Call today to find out how we can help.

Our full range of telephone services

Data Services

Do you want to improve data quality, increase marketing ROI, and ensure GDPR compliance?

Data Cleansing
Data Cleansing
Expert data cleansing creates clean, accurate and compliant data that matches your target audience
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Data Enrichment
Data Enrichment
Data enrichment delivers the insight needed to connect better with your target audience
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Email Opt-ins: GDPR
Email Opt-ins: GDPR
Boost engagement and ROI with consent based communications
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Pre Sales Research

Do you need actionable insight to inform your sales and marketing strategy?

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and accurate data.
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Telemarketing

Want more opportunities to drive revenue?

Lead Generation
Lead Generation
High-quality lead generation at every stage of the customer journey
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Call Handling
Call Handling
Professional outsourced customer service. We can provide your customers with an expert, personalised service – making every interaction count
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Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
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Lead Management
Lead Management
Drive value by improving lead flow, quality and conversion
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Event Marketing
Event Marketing
Strategic event marketing can generate higher demand and deliver greater value.
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Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
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Sales

Is your sales strategy driving the results you need?

Telesales / Inside Sales
Telesales / Inside Sales
The quality of your Inside Sales skills can be a key differentiator in a competitive market.
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Account Based Marketing
Account Based Marketing
Smart account based marketing helps to increase profitability, reverse churn and increase customer lifetime value.
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Post Sales Research

Is your customer intelligence keeping pace with your business goals?

Welcome Calls
Welcome Calls
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Customer Satisfaction
Customer Satisfaction
Measure customer satisfaction and gain a more nuanced view of your customers’ experiences through phone-based surveys.
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Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs with greater confidence and increased customer insight.
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About us
Multilingual services using native language speakers from our Brighton Offices
Multilingual services using native language speakers from our Brighton Offices
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Services
Lead Management
Lead Management
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Infographic
B2B Appointment Setting - 7 Steps to Success
B2B Appointment Setting - 7 Steps to Success
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Customer Success Story
Customer-centric approach creates potential pipeline of £100,000 for Stirling Consultancy
Customer-centric approach creates potential pipeline of £100,000 for Stirling Consultancy
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Resource
How To Get the Message Right
How To Get the Message Right
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News
Incremental improvements produce 750 qualified leads and increased conversion for Miele
Incremental improvements produce 750 qualified leads and increased conversion for Miele
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Customer Success Story
Zehnder Clean Air Solutions Case Study
Zehnder Clean Air Solutions Case Study
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