Deliver better sales results with telemarketing that’s personal, agile, smart and insightful.
Harness the skills of our high-performance sales specialists.
The quality of your Inside Sales skills can be a key differentiator in a competitive market.
Smart account based marketing helps to increase profitability, reverse churn and increase customer lifetime value.
English language and multilingual CATI-based data services from accredited Market Research Society Company Partner
Expert data cleansing creates clean, accurate and compliant data that matches your target audience
Data enrichment delivers the insight needed to connect better with your target audience
Boost engagement and ROI with consent based communications
AI-driven customer discovery and campaign prioritisation ensure that every campaign is targeted at prospects most likely to convert.
We provide consultative, flexible, international market research services across a broad range of industries, including regulated sectors.
Since 1990, we have specialised in providing best in class, independently audited, unscripted telemarketing and telesales, complemented by a full range of pre- and post-sales telephone research and compliance services.
Successful telemarketing, telesales and market research depend on credible, trained and motivated staff. Every project we run benefits from the same level of expertise and proactive management.
The Telemarketing Company offers you a unique environment to develop your skills and realise your potential whilst representing some of the world’s leading organisations.
We’re well placed to help enterprises. We’re more agile and flexible than internal teams and can deliver better results, faster, with guaranteed compliance.
Reaching new markets with multilingual telemarketing and telephone research.
With over 200 seats across our dedicated telemarketing, research and inbound divisions, we provide scalable, multilingual telephone based services to the world’s leading organisations.
Our mature and experienced agents draw on deep and broad sector experience. Our business model is based on our ability to accommodate the complex, diverse and changing requirements of our clients, many of whom are industry leading blue-chip organisations working in regulated industries.
Our results speak for themselves.
Our large library of testimonials and case studies is strong evidence of our success in supporting our clients and our capability in delivering sales leads, appointments, revenue and insight.
Visit our Knowledge Bank to access a range of resources, including Articles, How To Guides and Infographics.
Pricing, People, Team, Data and more - all your questions answered
17 February 2016
Having invested in data, identified the correct decision makers and finally got past the gatekeeper, you have created a valuable opportunity that can’t be wasted. What is more, you can’t afford to impact your brand reputation by leaving a poor impression or wasting a senior person’s valuable time.
The art of phone engagement is heavily reliant on delivering information the way others need to receive it – it isn’t easy! Confidence comes from knowledge, rather than instinct alone. In this era of hyper-informed customers, it is not enough to simply rely on business reputation; a pre-call plan must be created to ensure your call makes a real impact and the proposition you present stands out in a competitive marketplace. Preparation will not only allow you to combat customer resistance but also turn these negatives into more lead generation and engagement opportunities with your target customer and align them with your solution and value proposition.
We shared our top tips on getting the best return on your activity through dedicated preparation. The next step is to transfer these insights into manageable action points during a phone call, from your opening objective to steer the call in the right direction, to the closing and nurturing stage to reinforce your business proposition.
Telemarketing does have the potential to take a cold call right through to a tangible lead and beyond, but it isn’t easy; it takes skill and good preparation. Pre-call preparation or training can enable any salesman to approach a cold call with the confidence and knowledge to engage effectively. Here are our top tips on what to include in your pre-plan structure and how to conduct yourself during a phone call with a potential customer.
The Telemarketing Company can help with all of your sales and market research needs. We look forward to hearing from you.
Call us on 01273 765 000
or email us at firstname.lastname@example.org
Visit us at:
The Telemarketing Company
26-27 Regency Square