Many business owners and decision makers face the challenge of resource capacity when it comes to looking at business growth, which brings about a bit of a chicken and egg situation. You want to grow into new areas or markets, but don’t have the capacity within your team to do. Or, perhaps you have the bandwidth, but are lacking in the know-how. To outsource, or not to outsource is a common dilemma faced by many businesses.
As a telemarketing agency, of course, it would be simple (and predictable) for us to tell you that outsourcing is the best solution in every instance. But, as with everything, there are pros and cons on both sides.
We speak to prospective customers daily who are evaluating their needs in relation to a potential outsource solution. To highlight some of the areas to consider when looking to outsource, we’ve put together a short quiz. Whether you answer yes or no in these scenarios, we’ve also compiled some more in-depth guides and resources below the infographic to help those researching this area.

-----------------------------------------------------------------------------------------------------Mostly yes
Okay, it sounds like outsourcing might be an option for you. For a bit more insight into how you might benefit; read our article ‘Six reasons to outsource telemarketing’
If you’re not too sure where to start, don’t worry – get in touch with us on 01273 765000 or fill out a contact form and we’ll be happy to talk through your requirements.
Mostly No
It sounds like you’ve got bandwidth to manage expansion on your end, which is great. However, it’s always a good idea to make sure you have your bases covered, so you might find some of these tips and guides useful:
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