Deliver better sales results with telemarketing that’s personal, agile, smart and insightful.
Harness the skills of our high-performance sales specialists.
The quality of your Inside Sales skills can be a key differentiator in a competitive market.
Smart account based marketing helps to increase profitability, reverse churn and increase customer lifetime value.
English language and multilingual CATI-based data services from accredited Market Research Society Company Partner
Expert data cleansing creates clean, accurate and compliant data that matches your target audience
Data enrichment delivers the insight needed to connect better with your target audience
Boost engagement and ROI with consent based communications
We provide consultative, flexible, international market research services across a broad range of industries, including regulated sectors.
Since 1990, we have specialised in providing best in class, independently audited, unscripted telemarketing and telesales, complemented by a full range of pre- and post-sales telephone research and compliance services.
Successful telemarketing, telesales and market research depend on credible, trained and motivated staff. Every project we run benefits from the same level of expertise and proactive management.
The Telemarketing Company offers you a unique environment to develop your skills and realise your potential whilst representing some of the world’s leading organisations.
We’re well placed to help enterprises. We’re more agile and flexible than internal teams and can deliver better results, faster, with guaranteed compliance.
Reaching new markets with multilingual telemarketing and telephone research.
With over 200 seats across our dedicated telemarketing, research and inbound divisions, we provide scalable, multilingual telephone based services to the world’s leading organisations.
Our mature and experienced agents draw on deep and broad sector experience. Our business model is based on our ability to accommodate the complex, diverse and changing requirements of our clients, many of whom are industry leading blue-chip organisations working in regulated industries.
Our results speak for themselves.
Our large library of testimonials and case studies is strong evidence of our success in supporting our clients and our capability in delivering sales leads, appointments, revenue and insight.
Visit our Knowledge Bank to access a range of resources, including Articles, How To Guides and Infographics.
The fact that B2B data ages at an alarming rate is well established, with various rates quoted, often in the region of 35 per cent per annum. Aside from the rate of decay, there are also some scary numbers attached to the financial impact of that decay. As an example, Experian estimates the average business loses 12 percent of its revenue to inaccurate data due to reductions in productivity, wasted resources, and crucially, missed opportunities for cross-channel marketing due to gaps in contact data records.
With GDPR (General Data Protection Regulations) in place, compliance is more important than ever, impacting how organisations collect, handle and process personal data but there are many good business reasons for adopting a robust data management process.
Poor quality data impacts every part of your business – from the customer experience and relationship, to sales and marketing activity, branding, resourcing, through to aligning your teams and strategies. It is also intrinsic to your ability to maintain staff morale, when, for example, your customer service team grapple with an inaccurate, fragmented view of the customer, and as a consequence struggle to provide good service. Similarly, where your sales reps are wasting their time chasing poor quality leads with no real interest or likelihood to purchase. What is more, poor data can undermine your other investments – there is no point investing in expensive sales acceleration tools or marketing automation software, without a solid data strategy to support it.
In a recent survey of over 100 mid- to senior-level B2B marketers, 88% said their organisation’s approach to data management relies on internal resource, with only 6% employing external data specialists. Given the financial impact outlined above, this would appear to be a false economy. The fact is poor quality data equals high cost and poor ROI and it is imperative that data management is given the attention and resourcing it deserves by B2B organisations that want to succeed.
The Telemarketing Company can help with all of your sales and market research needs. We look forward to hearing from you.
Call us on 01273 765 000
or email us at email@example.com
Visit us at:
The Telemarketing Company
26-27 Regency Square