Now is the right time to align your strategy to your customers' needs and expectations in light of the new reality. 

Post-crisis, every business needs to be aware of what value their proposition provides in the context of the new priorities and challenges faced by their customers. This may seem daunting given everything else that is going on, but it is important to remember that out of chaos, comes opportunity and crises are often a catalyst for innovation. To help the process, our infographic summarises 7 key factors to keep in mind.