The History of the Phone
Phones are part of our telemarketing DNA, because of this we spend more time thinking about the phone than most. Read about the history of the phone here
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Using Multichannel Telemarketing to Drive Revenue
Telemarketing has been an effective and efficient marketing technique for decades. It's positioning in your marketing can yeild results, find out how here
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10 Benefits of Phone-Based Customer Satisfaction Surveys
It is widely believed that acquiring a new customer is five times more expensive than retaining an existing customer.
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Net Promoter Score: Pros and Cons
Your NPS can benchmark your position versus the competition, but may not give you a huge depth of understanding.
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Six Problems With DISC as a Recruitment Tool
DISC type questionnaires certainly can be insightful, they can also be correct and useful but where do they fail? Read how we make DISC work for us here!
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If NLP Is Dead, What Now?
Is NLP dead and if it is then what's taking it's place? As a lead generation, sales and research leader, these are the questions we answer. Find out here
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