Whatever form of campaign you are working on, from email, to advertising, to telemarketing, a good brief is vital. Whether you are briefing an internal team or an external agency, the campaign brief lays the foundations for success by ensuring everyone understands the reasons behind the campaign and the goals it needs to achieve.

We’ve worked with clients across a wide range of sectors, and one of the questions we hear most often is: “What exactly needs to be in a campaign brief?” For our work, we have a bespoke template that captures the key information we need to deliver a successful telemarketing campaign.

Based on our experience, we’ve put together a generic template to help guide you through the process, which you can also tailor for your particular needs and chosen channels.

Our guide covers the fundamental elements of a good marketing campaign brief, including:

  • Background
  • Objectives
  • Communication
  • Outcomes
  • Key Messages
  • Constraints

Infographic: What makes a great campaign brief?

We’ve included an infographic to illustrate some of the important elements to keep in mind. Use it as a handy check-list and reminder of what needs to go into your campaign brief, and to ensure it is clear and concise for everyone involved  – to ensure a successful campaign.

Campaign-Brief-Infographic_thumbnail.JPG

Campaign Brief Template

There are a range of different templates and formats available, but ultimately the one you use should be flexible enough to be adapted for different needs and situations. When briefing for a telemarketing campaign, some of the key elements would include data management and business pain points, but different elements might apply when using other channels. Our template covers the fundamentals that should be included in your brief: take it and adapt it to suit your particular needs.

Complete the form to download our guide and a copy of the campaign brief template

How To Create a Campaign Brief

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