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We record calls, assess results before release and oversee delivery through account and team management. Agreed KPIs and transparent reporting help you monitor quality, security and campaign performance.
Quality, security and compliance are fundamental to every campaign we deliver.
Every call outcome is supported by call recordings, and all results are quality assessed before being released. Campaigns are managed by a dedicated Account Manager and supported by experienced Team Managers, providing ongoing oversight, coaching and performance management.
We provide transparent reporting against agreed KPIs, giving clients complete visibility of campaign performance and outcomes.
TTMC is ISO27001 and ISO9001 certified and fully GDPR compliant. Our processes are designed to protect information, maintain the highest standards of quality management and ensure data is handled securely and responsibly at every stage of the campaign.
