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We do not guarantee a fixed number of results because outcomes depend on your proposition, audience and qualification criteria. We do commit to agreed quality, compliance and professional delivery standards.
We don’t guarantee the number of results for any of our services. Whilst propositions may be similar, many other factors might impact results including the agreed criteria for a lead, brand recognition, target sector, seniority of decision maker, and external factors such as seasonality and competitor activity.
We do guarantee:
- Legally compliant work, which conforms fully with all applicable UK legislation and appropriate best practice frameworks (DMA, IQCS, MRS, DPA 2018, all Ofcom rulings)
- Quality assurance – all results are manually checked before release in line with our ISO9001 accredited quality management program, against agreed criteria and backed up by call recordings
- Access to the recordings for every single call made on your campaign
- Work carried out to professional standards by agents who are coached and trained using the ISM (Institute of Sales Management) or Market Research Society AITS frameworks.
