Customer success story

Crimson Publishing Case Study



Crimson Publishing run multiple event attendee sign up campaigns for business start-ups and growing businesses.

Crimson Publishing are an independent publisher, passionate about publishing information to improve the way people live and work; whether it’s in the form of a book, website or even an app, Crimson find the best way to reach their readers. Crimson Publishing focus on three specialist areas: Building small businesses, Improving family and working life and Enjoying leisure and pastimes.

Crimson Image TTMC

Project background

Crimson Publishing approached The Telemarketing Company to run a campaign calling cold and warm business records. The objective was to secure attendees for a series of high profile events with major sponsors for start-up and growing businesses in a number of key UK cities.

Topics included – Ready for Growth, Boosting Business Online and Ignite Business Growth.

The seminars featured guest speakers from businesses, banking and media and were held at prestigious venues all over the country with a lead seminar and main speaker being held at a Central London location and video linked to the other venues.

Results

For this initial campaign an attendee was generated every 0.83 hours of calling and some 671 qualified attendees were secured in total over the course of the campaign.

Crimson Publishing were so impressed with this first campaign that they enlisted The Telemarketing Company to run a further 7 campaigns for them.

“We found the Telemarketing Company very helpful, proactive and quick to deal with any issues that came up. Reporting was at a high frequency, which helped us to monitor and tailor our campaigns. We were also able to track performance of the cold and warm data that was provided. Problems which arose were dealt with very efficiently. We would summarise our view of the Telemarketing Company as professional and good to work with and with effective reporting."

Project Manager, Crimson Publishing

Our full range of telephone services

Data Services

Flexible Data Services

Data Cleansing
Data Cleansing
Clean, up-to-date data delivers better quality leads and boosts sales
Read more
Data Enrichment
Data Enrichment
Data enrichment helps you better connect with your target audience and delivers actionable insights, improved conversion
Read more
Email Opt-ins: GDPR
Email Opt-ins: GDPR
Do you have a clean, compliant, opted-in database?
Read more

Pre Sales Research

Drive your sales strategy with telephone interviewing

Pre Sales Research
Pre Sales Research
Arm your sales and marketing teams with clear customer intelligence and actionable insight.
Read more

Telemarketing

Telemarketing that’s personal, agile, smart and insightful.

Lead Generation
Lead Generation
A steady stream of qualified buyers
Read more
Call Handling
Call Handling
We can provide your customers with an expert, personalised service - making every interaction count
Read more
Appointment Setting
Appointment Setting
Successful appointment setting requires meaningful human interaction with senior decision makers
Read more
Lead Management
Lead Management
Improve lead flow and quality - turn inbound leads into sales
Read more
Event Marketing
Event Marketing
Engage high value attendees and drive registrations
Read more
Lead Qualification / Nurture
Lead Qualification / Nurture
Move leads through the funnel more strategically with our expert lead qualification and lead nurturing services
Read more

Sales

High-performance Telesales

Telesales / Inside Sales
Telesales / Inside Sales
Flexible, high performance transactional telesales and complex inside sales services.
Read more
Account Based Marketing
Account Based Marketing
Increase profitability, reverse churn and increase customer lifetime value.
Read more

Post Sales Research

Strengthen customer relationships

Welcome Calls
Welcome Calls
A welcome call is an opportunity to reach out to new customers and reduce customer churn, as part of an effective customer management strategy.
Read more
Customer Satisfaction
Customer Satisfaction
Gain a more nuanced view of your customers’ experiences through phone-based surveys.
Read more
Treating Customers Fairly / Compliance
Treating Customers Fairly / Compliance
An FCA authorised and regulated business, our expert team can help you meet your TCF compliance needs.
Read more

Related success stories

Awards and Accreditations

Financial Conduct Authority
ISO 27001
ISO 9001
Investors in People
Brighton Living Wage
Disability Confident Committed
ISM
ISM Recognised Centre
MRS Evidence Matters - Company Partner
IQCS
MRS Evidence Matters - Accredited Training Provider
ESOMAR
DMA member
B2B Marketing - Top B2B Telemarketing Agency
Level 4 PCI Compliance
TPS
The Business Marketing Club

Make an enquiry

The Telemarketing Company can help with all of your sales and market research needs. We look forward to hearing from you.

Call us on 01273 765 000
or email us at info@ttmc.co.uk

Visit us at:
The Telemarketing Company
26-27 Regency Square
Brighton
East Sussex