Continued IQCS accreditation recommended 'without reservation' for TTMC Research

7 November 2016

TTMC Research, the specialist research division of The Telemarketing Company, has received reaccreditation to IQCS, The Interviewer Quality Control Scheme which, in conjunction with the Market Research Society Code of Conduct, sets industry standards for Market Research.
 

Niall Habba, MD of The Telemarketing Company commented "It is very important for us that our work and processes are benchmarked against industry standards and our quality validated by external auditors. Aside from telephone research, TTMC Research provides a wide range of data cleanse and enhancement services and, with new GDPR data protection legislation on the horizon, quality assurance is more important than ever."

The inspector’s report confirmed that all work carried out by the Research Division met or exceeded IQCS requirements and was completed to a very high standard, with staff benefitting from a thorough appraisal process and comprehensive training programme.

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