21C Case Study


Addison Lee

Adtech Case Study

Advance Wealth

Advanced Solutions International (ASI)

Allianz Global Assistance Case Study

American Express case study

Ardentia Case Study

Asteral Case Study

Blaklader Workwear Ltd



Brush Electrical Machines Limited

Business Link

Cambridgeshire County Council Case Study

Career Development Institute Case Study

Careworks Case Study

Cash Score Case Study

Central Sussex College Case Study

Challis Water Controls

Circle Research Case Study

Commtouch Case Study

Contact Babel Case Study

Countrywide Case Study

Crimson Publishing Case Study

Data Discoveries Case Study

Datamonitor Case Study

DG3 Case Study

Dow Jones Case Study

Embarque Case Study

Energy Renewals - Case Study


Euro Energy Services Case Study

Eurotherm Case Study

Expat Help


Goupil Case Study

House of Dorchester Case Study

InHealth Case Study

ITW Construction Products

Kensington Mortgage Company Case Study

Krohne Case Study

Marston Associates Case Study

Mettler Toledo Case Study

Microlise Case Study


Microsoft Europe


Monier - Redland Case Study

Nexus Case Study

NO HANDS Massage Company - Case Study

NPower Case Study

Octopus Investments

Optimal Monitoring

Part VII Transfer Case Study

Recall Case Study

Royal British Legion Case Study

Seddon Case Study

Siemens Case Study

Siemens Healthcare Case Study

Sims Case Study


Spooner Case Study

Step Exhibitions

Sussex Enterprise Case Study

Synaptiq Case Study

Systematic approach to continuous improvement drives strong lead generation results

The Beaufort Group

The Consultancy Company Case Study

The Tinnitus Clinic Case Study

Towergate - Case Study

Veterinary Business Development

VUE Entertainment Case Study

William Reed Case Study


Zehnder Clean Air Solutions

Knowledge Bank

"Just One More Question"

10 Benefits of Measuring Customer Satisfaction over the Phone

10 Fundamental Rules for Creating Effective Customer Surveys

10 Ways to Optimise the B2B Sales Funnel

2 New Client Testimonials

2014 Results Reflect Strong Growth

25 Year Anniversary - The Telemarketing Company

5 Sales & Marketing Priorities for 2017

5 Tips for a Healthy Pipeline

6 Benefits of Call Recordings

8 Reasons Why Human Interaction is invaluable to a B2B Campaign

A guide to using social media for B2B lead generation: Part I - The Tools

A guide to using social media for B2B lead generation: Part II - Strategy

A strategic call: the many ways that telemarketing adds value

A Telemarketer's View of Gatekeepers

A two-way street: what makes a good client/agency relationship?

Agency of the Year Awards

All Leads are equal, but some more equal than others…

Are your leads as good as they should be?

Awareness and Insight: Telemarketing's Added Extras

B2B Appointment Setting - 7 Steps to Success

B2B Barometer Survey

B2B Barometer Survey - September 2010

B2B Lead Generation: Part 1 - Utilising customer persona to improve your lead generation

B2B Lead Generation: Part 2 - 8 tips for email marketing success

B2B Marketing Annual Survey 2015

B2B Marketing Annual Survey 2016 : Are your leads as good as they should be?

B2B post-purchase engagement: how to turn conversions into loyal customers

B2B Telemarketing Survey 2013

B2B Telemarketing webcast

B2B Telemarketing Webcast

B2B Telemarketing Webcast

Big Data, Little Information

Braving the unknown: facing uncertainty going into 2018

Business List Audit Certification

Buying data for B2B Telemarketing

Case Studies and Testimonials

Client Interaction: The Key to Campaign Success - Part I

Client Interaction: The Key to Campaign Success - Part II

Comic Relief Bake Off

Company Merger Announcement

Consumer Credit Licence granted to The Telemarketing Company

Continued IQCS accreditation recommended 'without reservation' for TTMC Research

Convincing The Boss: A How To Guide

Countdown to GDPR - Time to Spring Clean Your Data

Customer Centricity - Beyond Customer Satisfaction to Genuine Customer Insight

Data and Lead Nurturing

Database Marketing Article

DMA Best Practice Guides

Does your Sales Strategy have Emotional Intelligence?

Ever decreasing budgets: adapting your strategy in stale economic times

Finding the right words: 5 best practices for B2B copywriting

Five Points to Consider when developing your USP

Five Reasons Why Cold Calling is still Alive and Kicking

FSA Authorisation

FSA Authorisation change

Getting Personal: how being human sets you apart from the digital crowd

Getting through to your customers

Good Call: How to position telemarketing at the heart of your multichannel marketing to drive revenue

Growth at The Telemarketing Company

Holiday season: the highs and the lows of lead management

Hotkey Transfers - Shortening the Cycle

How B2B marketers can close the demand generation loop

How bad sales calls can affect your bottom line

How Effective is your Telemarketing Message?

How Personal is Personal?

How Telemarketing can support Account-Based Marketing

How to Breathe Life into Dormant Leads

How to bridge your Inside Sales skills gap

How to Buy B2B Data

How to Create a Campaign Brief

How to Maximise Event ROI

How to put Customer Success at the heart of your business

How to set up a B2B Telemarketing Campaign

HP and B2B Telemarketing

If NLP is Dead, What Now?

IIP Accreditation

Infographic - Preparing for a Call

Infographic: 5 Reasons to Cleanse and Maintain your Data

Infographic: The Top 10 Reasons Your Leads Aren’t Converting

Inside Sales - Build or Buy?

Inside Sales: The Future is Bright, The Future is Digital?

Insider Knowledge - Interview with a Senior Account Manager at The Telemarketing Company

Institute of Direct Marketing Fellowship

Interview with the Learning and Development Manager at The Telemarketing Company

IQCS Accreditation

IQCS Re-Accreditation

Is telemarketing as expensive as you think?

Is the Customer really In Control? And if they're not, who might be?

Is the Scarcity of Language Skills stunting your Business Growth?

ISO 9001 Audit

ISO 9001 Certification extended for The Telemarketing Company

ISO9001 News

Knowledge Bank

Latest Blog News

Latest Testimonial - Brush Electrical Machines Limited

Lead response management: turn inbound leads into sales

Leveraging Marketing Technology without losing the Human Connection

Looking for your perfect (Telemarketing) match?

Major Client Wins

Making Connections

Market Research Society Company Partner Accreditation

Marketing Direct - Telemarketing League Tables

Marketing Direct Forum

Marketing health check: new year’s strategy resolutions

Marketing Through the Ages Part I - From Town Criers to Twitter Handles

Marketing Through the Ages Part II - The Revolutions of Print and Screen

Marketing Through the Ages Part III - The Birth of Direct Marketing

Miele and agency partners kick start 2018 marketing campaigns

Mind the Gap: The essential skills of the modern-day marketer

MRS AITS Accreditation

MRS Operations Awards

'Must Have' Propositions - What are the essential attributes of a successful telemarketing proposition?

Net Promoter Score: Pros and Cons

Never stop questioning the status quo - the value of agile telemarketing

New Client Testimonial - Energy Renewals

New Client Testimonial: Accoa

New Client Testimonial: Addison Lee

New Client Testimonial: breatheHR

New Client Testimonial: Bruntwood

New Client Testimonial: Challis Water Controls

New Client Testimonial: Expat Help

New Client Testimonial: F-Secure

New Client Testimonial: ITW Construction Products

New Client Testimonial: Molex Connected Enterprise Solutions

New Client Testimonial: Octopus Investments

New Client Testimonial: The Beaufort Group

New Client Testimonial: Veterinary Business Development

New Client Testimonial: YourParkingSpace

New Client Testimonials: Eurotherm and The Tinnitus Clinic

New Head of Telemarketing

New Testimonial from Datamonitor Energy

New Website Launch

Pay Per Lead vs. Hourly Rate

Pay-per-lead: a penny wise, pound foolish approach?

Plugging the Capability Gap

Post Brexit-winter is coming...why you need to take a long hard look at your own sales appointment team

Power your sales and marketing efforts with phone-based research

PPI Claims Deadline – the end to nuisance calls, or a new plague?

Preparing for B2B Telemarketing

Prospect Profile 50

Realising the full potential of Marketing Automation

Record Trading Year for B2B Marketing specialist The Telemarketing Company

Sales and Marketing: 4 steps to a happy relationship

Sales vs Marketing and Sales Lead Scoring

Selling "The New" - selling a challenger product, an educational and emotional guide

Should You Mail First or Call First?

Silent Calls and Predictive Diallers

Six Myths About Telemarketing Dispelled

Six Problems with DISC as a Recruitment Tool

Six Reasons to Outsource Telemarketing

So What? Three brutal rules to assess the effectiveness of your sales messages

Sue Ryder Campaign

Tailored Messaging

Talking to the right people: how to reach C-suite decision makers

Telemarketing - Old Dog, New Tricks

Telemarketing and Data

Telemarketing Article - B2B Magazine

Telemarketing as part of an Integrated Approach

Telemarketing Feature and Interview - Exhibition News

Telemarketing Survey

Telemarketing Survey

Telemarketing Survey

Telemarketing's "Heineken Effect"

Telephone Account Management: Gain, Sustain, Retain

Telephone Account Management: You don't know what you've got until it is gone

Ten Top Tips for Value-Based Selling

Testimonial from market leader in industrial process instrumentation

The B2B Customer Experience: How does your business measure up?

The Best Emotional Marketing Campaigns of 2016

The challenges of achieving a seamless, personalised B2B customer experience

The Funnel and the Phone

The Future is Bright, The Future is Digital: Notes on an Inside Sales Conference, Inside Sales World 2016

The GDPR is good for your business (trust us!)

The Ghosts of Telemarketing Past

The Golden Minute

The History of the Phone

The Journey of a Lead - guiding your prospect on the road to purchase

The Many Faces of Telemarketing

The Perception of Telemarketing

The Telemarketing Company delighted to receive Investors in People Re-accreditation

The Telemarketing Company highly recommended for IQCS accreditation

The Telemarketing Company passes annual ISO 9001 Audit

The Telemarketing Company recognised as ISMM Training Centre

The Telemarketing Pipeline - Value beyond Leads and Appointments

The top B2B marketing tools you need to know about

The True Value of a Telemarketing Pilot.

The True Value of a Telemarketing Pilot: Insider Perspective

The Who, What, When, Where, Why and How of B2B lead generation

TMA Membership

To BANT or not to BANT? That is the question.

To Outsource or not to Outsource...

Together at Last: A Guide to Sales and Marketing Alignment

Top 7 Challenges Of Managing Telemarketing Campaigns

Top Tips for Making a Successful Call

Top tips for writing your marketing strategy

Trading Update

Treating Customers Fairly: the role of telephone research and data services

TTMC Research adds to its Credentials

TTMC Sponsors B2B Marketing's annual telemarketing survey

Using Telemarketing to Deliver Insight

Water Deregulation - A Short Sharp War

What Makes Us Humans: the automated revolution