The Kwik Fit Group is the largest independent automotive parts, repair and replacement specialist in Europe and one of the largest in the world. The Group, which includes Kwik Fit Netherlands, as well as the UK operation, was established in 1971 and is now owned by the Japanese Itochu Corporation.

Kwik Fit UK put out a request for tender for telemarketing support for their MOT sales effort. A number of agencies were approached and, having been short-listed for the work, The Telemarketing Company was engaged based on their experience and their open, flexible and consultative business model.

Read our latest case study to find out how a commitment to continuous improvement has delivered a significant incremental increase in sales for the client.