We work with clients in many different sectors and with organisations of different types and size, both private and public sector. Prospective clients naturally have varying levels of understanding around the telemarketing channel and how it works. Some run their own telemarketing campaigns or have an existing agency, whilst others little to no prior experience of this channel.

It is very important that both potential and existing clients understand how we work and how we can deliver the outcomes they need to achieve a return on their investment with us. Processes may be complex and questions can arise at any stage of the customer journey, during the evaluation process, during an ongoing engagement or with partners we have worked with over many years, where the engagement evolves as their requirements change.

To provide a useful resource and give a little clarity around our processes, we are pleased to launch our new FAQ page. We’ll be developing this page with new topics over time and posting regular updates as and when new content is added.

Please browse our FAQ and, if you have any questions for which you don’t find answers, don’t hesitate to give us a call on 01273 765000 or get in touch via email or our website.